Navigation

You can browse our store with ease using several methods.

1) If you are searching for a particular model or brand enter the keyword(s) in the "search box" - you will be presented with any result(s) relevant to your enquiry.

2) If you know the relevant category the item should feature in simply click on the links listed on the left hand side of the page you are viewing under the heading "departments".

3) Our central featured links will allow you to logically progress through our site using either category or specific manufacturers brand name, ie: Dewalt - by clicking on this category you will find all products and product groupings from this particular supplier.

Purchasing

To purchase any product(s) from our site simply click on "add to purchase" which is clearly shown below all our featured lines.

This will add the item to your "shopping cart". At this stage you can continue to shop and add other item(s), remove item(s) if you change your mind, have selected the wrong item or qty, or if you are ready to complete your order you can proceed to check out and pay for your ordered goods.

We recommend using the "view cart" option prior to checking out so you can at a glance see your total order and confirm all is as required. If you need to change or remove any item(s) or qty(s) here is the place to do so.

When you are happy with your selection and your order is complete please proceed to "checkout". On screen will be your itemised purchase list, please select "next" using the blue button/box. Here you will be asked to enter your delivery and payment details using our safe and secure ssl facilities (a yellow padlock will have appeared in the lower right hand side of your browser screen) - in a few simple steps your order and payment will be finalised.

Afterwards we will send you a notification to confirm your order and advised delivery date details.

We trust you will find purchasing from our site easy and trouble free - if you are a beginner at online shopping or have any trouble in using our site inc any technical problems encountered please contact us - we value your custom and will do everything in our power to help you.

Aftersales / Product Warranty

All products supplied by us are supported by the relevant Uk Manufacturers Nationwide warranty. This is a a direct service provided by each manufacturer to resolve your problem in the easiest and fastest way possible.

Most manufacturers have an appointed & authorised service agent in most major towns & cities to carry out a repair within the terms & conditions of their guarantee/warranty.

They are authorised to carry out warranty work irrespective of which dealer the product was originally purchased from as long as proof of purchase is provided.

This warranty network is provided to allow a local service to all UK customers and avoids the transportation of goods back to the original place of purchase, it also provides a considerable time saving and avoids carriage charges which otherwise would be payable by each customer.

Should a product have or develop a fault please contact your local agent in the first instance. Details of their names/locations can be found in literature supplied with the product and/or on the appropriate manufacturers website.

In the event you cannot locate a local agent please contact the manufacturer directly for assistance and warranty help. This again can be found in product literature or on their websites.

We also list several manufacturers contact details below:

If you are unable to locate the information required please contact ourselves by either email or telephone.

* Please note: various manufacturers (Bosch, Ryobi etc) now have their own central service operations - these are excellent in the event you do not have a local agent in your town/city. In most cases they offer a full collection & return service for warranty handling.

* Please note: the majority of warranties cover both faulty materials and faulty workmanship, it does not cover general wear and tear or damage & does not cover consumables or wearable items ie: spark plugs, chucks, filters, cables, bearings etc. It also will not cover routine or periodic maintenance, loss of use, loss of profits, administrative inconvenience, disappointment, indirect or consequential loss of damage or damage arising out of any problem in relation to the goods.